Sikky Manufacturing offers a 1 year limited warranty on all of the parts we manufacture. This warranty is only applicable for parts that have been inspected by Sikky Manufacturing and have been deemed to have a defect in the workmanship or the material. The 1 year limited warranty from Sikky Manufacturing starts from the original purchase date of the product, not the date it was installed.
For this warranty to be valid the customer must first contact our sales team with a specific complaint about the product. The customer may be asked to provide pictures or other information in regard to the specific defect. If an inspection is deemed necessary the sales team will then issue an RMA form to be completed. Once completed we will issue an RMA number which must be on the box prior to shipping. At this time we ask you to have the original invoice available for our sales team to reference the specific transaction. If the part was ordered through a distributor of our products, a copy of your receipt will work in this instance.
Ship the product to:
6600 Moravia Park Drive
Baltimore, MD 21237
Included in the package we require your contact information and a copy of the original receipt.
If all of the procedures above have been followed at this time the returns department will then inspect the product. If the product is found to have a defect in either material or workmanship, Sikky Manufacturing shall either repair or replace the product at our own election. Sikky Manufacturing will attempt to repair or replace the product within 14 days of its arrival to our facility.
This limited warranty does not cover or apply to any damage sustained to the vehicle, engine or other parts which may have been caused by the defective product and does not cover or apply to any personal injury, labor charges or any other incidental costs or damages caused by the defective product.
This limited warranty is the only express warranty which applies to Sikky Manufacturing or Thermalnator by Sikky Manufacturing products and is expressly given in lieu of any other warranty expressed or implied, including that of merchantability. Any implied warranty including that of merchantability and/or fitness for a particular purpose is hereby limited by the same terms and time limitations set forth in this limited express warranty and otherwise excluded.
You may have rights under either state or federal law, including laws governing warranties, which you should consult.
Except for those obligations assumed herein, Sikky Manufacturing assumes no other obligations in connection with the sale of its products.
We can accept returns on parts for up to 30 days after purchase. Contact our sales team to receive an RMA number, you will be asked for your invoice information so please have your invoice information available. Once you have been given an RMA number it is the customers responsibility to cover the return shipping on the product. Once we receive the item at our facility it will be inspected within 5 days of arrival, if the item passes inspection a refund will be processed minus a 10% restocking fee. Some custom order items are non-returnable, please contact our sales team for information regarding this.